Detailed description of goods and/or services - Health by Grace (Pty) Ltd is a business in the health industry that supplies vitamins and supplements.

1. Delivery policy - Subject to availability and receipt of payment, requests will be processed within 2 working days.

2. Export restriction - The offering on this website is available to South African clients only.

3. Return and Refunds policy - The provision of goods and services by Health by Grace (Pty) Ltd is subject to availability. In cases of unavailability, the order will not be processed. Cancellation of orders by the client will attract a 15% administration fee.

4. Customer Privacy policy - Health by Grace (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

5. Payment options accepted - Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Health by Grace (Pty) Ltd bank account, the details of which will be provided on request.

6. Card acquiring and security - Card transactions will be acquired for Health by Grace (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details - Customer details will be stored by Health by Grace (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency - The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility - Health by Grace (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile - This website is governed by the laws of South Africa and Health by Grace (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Unit 5 Ellis Park Shopping Centre, 29/35 Romsey Grove, Durban North 4001.

11. Variation - Health by Grace (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Use of site - You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking’, ‘embedding’ or using analogues technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

13. Company information - This website is run by Health by Grace (Pty) Ltd based in South Africa trading as Health by Grace (Pty) Ltd (registration number 2021/503713/07)

14. Health by Grace (Pty) Ltd contact details :

    • Company Physical Address: Unit 5 Ellis Park Shopping Centre, 29/35 Romsey Grove, Durban North

    • Email: info@bari-complete.com

    • Telephone: 0861 114 788